Privacy Policy

At Hghfair, operated by Ithaca Investments LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or purchase products from our store.

1. Information We Collect

When you interact with our website, we may collect certain information to provide and improve our services. This information may include:

  • Personal details such as your name, email address, phone number, billing address, and shipping address.
  • Order-related information necessary to process purchases and provide customer support.
  • Technical information including IP address, browser type, device information, and website usage data.
  • Information collected through cookies and similar technologies used to enhance your browsing experience.

2. How We Use Your Information

The information we collect is used for legitimate business purposes, including:

  • Processing and fulfilling orders.
  • Providing order updates, customer service, and support.
  • Preventing fraudulent transactions and maintaining website security.
  • Improving our products, services, and website performance.
  • Sending promotional communications when you have chosen to receive them.

3. Information Sharing

We do not sell or rent personal information to third parties. We may share limited information with trusted service providers that assist us in operating our business, including payment processors, shipping carriers, website hosting providers, and analytics services.

Information may also be disclosed when required by law, legal process, or when necessary to protect our rights, property, customers, or business operations.

4. Cookies & Similar Technologies

Our website uses cookies and related technologies to improve functionality, analyze website traffic, remember user preferences, and enhance the overall customer experience.

Most web browsers allow you to manage cookie settings. Disabling cookies may affect certain features or functionality of the website.

5. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage can be guaranteed to be completely secure, we strive to maintain appropriate safeguards for the information we collect.

6. Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, accounting, and operational requirements. Information may be retained for longer periods when required by applicable laws or regulations.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to access, correct, update, restrict, or request deletion of certain data.

Requests regarding personal information can be submitted using the contact details provided below.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with immediate effect unless otherwise stated.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Business Address: 10770 W Highland Ave, Phoenix, AZ 85037.