Privacy Policy

At Hghfair (operated by Ithaca Investments LLC), protecting your privacy is a core priority. This Privacy Policy details how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. When you make a purchase, we collect necessary Order Information, including your name, billing address, shipping address, payment information (such as credit card numbers processed securely via our payment gateways), email address, and phone number.

2. How We Use Your Information

We use the Order Information collected generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your order or support inquiries.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products (only if you have opted in).

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties solely to help us operate our business. For example, we use WooCommerce to power our online store, and trusted payment processors to handle transactions securely. We may also share your information to comply with applicable laws and regulations, or to protect our rights.

These third parties may include payment processors, shipping and fulfillment providers, website hosting providers, analytics providers, and other service providers involved in operating our website and processing customer orders. They may access personal information only as necessary to perform services related to our business, subject to their applicable terms and privacy practices.

4. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Cookies may be used for functions such as maintaining your shopping cart, remembering preferences, understanding website usage, supporting site functionality, and measuring the performance of our website and marketing activities.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may retain certain information when reasonably necessary to maintain transaction records, resolve disputes, prevent fraud, comply with legal or tax obligations, or establish and protect legal rights.

6. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

You may also have additional privacy rights under laws applicable in your state or jurisdiction. These rights may include requesting information about how your personal information is collected, used, or disclosed, subject to applicable exceptions and verification requirements.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Payment information submitted during checkout is handled through the applicable payment processing services used by our website.

8. Children’s Privacy

Our website and products are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we may take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website operations, legal requirements, or other operational reasons. Any updated version will be posted on this page.

10. Contact Us

Contact Us:
For more information about our privacy practices or if you have questions, please contact us by email at contact@hghfair.com or by mail at:
Address: 10770 W Highland Ave, Phoenix, AZ 85037.

If you are contacting us about a privacy request relating to your personal information, please provide enough information for us to identify the relevant account, order, or transaction and process your request.